Remote Team is required to collect and remit sales tax in a number of US states and localities. Not all states tax the sale of software as a service (SaaS), but it’s becoming increasingly common.
If you need to change your billing information because you don’t actually reside in a taxable state, you can easily handle that within settings or Please contact our Support team at firstname.lastname@example.org if you have trouble.
Please also drop an email to email@example.com if:
- you believe you’re being charged in error.
- your business is sales tax exempt. Include your tax exempt certificate and your Remote Team account number when you email Support.
- you have any additional questions.